Privacy
Privacy Statement – Hotel Residence Le Coin
IDENTIFICATION
Identity: Hotel Residence Le Coin
Address: Nieuwe Doelenstraat 5, 1012 CP Amsterdam, The Netherlands
For information on Data Protection, you may contact us by the following:
Email: info@lecoin.nl
Telephone: +31 (0)20 215 6131
Please state the reference: “Data Protection”
INFORMATION AND CONSENT
By accepting this Privacy Policy, the user is informed and provides their free, informed, specific and unambiguous consent for their personal data provided on the website at www.lecoin.nl (hereinafter the “Website”) to be processed by Hotel Residence Le Coin. This includes browsing data and any additional information provided to Hotel Residence Le Coin in the future.
We recommend users read this Privacy Policy carefully, written in clear and simple language, to understand how their personal data will be processed and to decide freely whether they wish to provide their data.
REQUIREMENT TO PROVIDE DATA
Fields marked as required on Website forms must be completed to fulfill the relevant purpose. If not provided or provided incorrectly, we may not be able to process your request, though you can still browse the Website content.
PURPOSES OF PROCESSING PERSONAL DATA
The personal data provided through the Website may be processed by Hotel Residence Le Coin for the following purposes:
Reservations (via Website, email, or telephone):
Manage and confirm bookings.
Send booking documentation.
Send commercial communications if consented.
Analyse browsing behaviour and user preferences.
User Registration:
Manage registration and profile settings.
Validate registration requirements where necessary.
Respond to user enquiries.
Provide tailored promotional offers.
Send customised communications, if consented.
Analyse Website usage and user behaviour.
Newsletter Subscription:
Manage subscription and unsubscription requests.
Contact Forms:
Handle contact and information requests.
Respond to user queries.
Analyse Website behaviour and preferences.
Booking Changes or Cancellations:
Manage requests to modify or cancel reservations.
Provide confirmation and support related to changes.
Analyse Website usage and trends.
Blog or News Comments:
Manage and moderate comments or contributions.
Process subscriptions to the blog/newsletter.
Analyse interaction and Website activity.
Basket Recovery Form:
Send reminders about incomplete bookings or browsing activity.
Analyse Website engagement and user behaviour.
CATEGORIES OF PERSONAL DATA PROCESSED
We may collect the following categories of data:
Identification data: name, surname, nationality, address.
Contact data: phone number, email address.
Transactional data: services purchased or requested, booking preferences.
Browsing data: activity on the Website.
Financial data: credit card/payment details (where applicable).
Employment data (if provided): profession or industry.
Open field data: content provided voluntarily via forms or calls.
If users submit third-party data, they must confirm they have received the third party’s consent to do so.
LEGAL BASIS FOR PROCESSING
Your data is processed based on the following legal grounds:
Contract performance: To process bookings, cancellations, or service agreements.
Legitimate interest: To analyse Website use, respond to queries, or improve services.
User consent: For marketing communications, registration, newsletter, or basket recovery emails.
Consent may be withdrawn at any time without affecting the lawfulness of previous processing.
DATA SHARING AND RECIPIENTS
User data may be shared with:
Affiliated companies within the hospitality sector, if required for service provision.
Hotel ownership entities, which may be located outside the European Economic Area (EEA), solely to support service delivery.
Service providers acting under instruction from Hotel Residence Le Coin, for administrative or legal obligations.
Data provided for blog or comment sections will be visible to other Website visitors.
INTERNATIONAL DATA TRANSFERS
If required, user data may be transferred to countries outside the EEA. Where this occurs, appropriate safeguards will be applied in accordance with applicable laws.
DATA RETENTION PERIODS
Bookings and cancellations: Stored for the duration of the contractual relationship and for the legal limitation period thereafter.
User registrations: Stored until consent is withdrawn.
Contact forms and general enquiries: Stored for as long as necessary to handle the request and for the legal limitation period.
Newsletter subscriptions: Stored until consent is withdrawn.
Basket recovery data: Stored for up to 15 days after the abandoned booking.
Blog comments/newsletter: Stored until consent is withdrawn.
USER RESPONSIBILITIES
By providing personal data, the user guarantees that:
They are 18 years or older.
The data submitted is accurate, complete, and up to date.
If submitting third-party data, the third party has been informed and has consented.
Users are responsible for the accuracy of data provided and liable for any damages caused to Hotel Residence Le Coin or third parties as a result of incorrect or false information.
USER RIGHTS
Users may exercise the following rights by emailing hotel@lecoin.nl, including a copy of a valid ID:
Revoke consent.
Request access to their data.
Rectify inaccurate or incomplete data.
Request deletion of their data.
Request processing restriction.
Object to data processing.
Request data portability, where applicable.
SECURITY MEASURES
Hotel Residence Le Coin guarantees the confidentiality of all personal data and has implemented technical and organisational measures to ensure its protection against unauthorized access, loss, misuse or alteration, in accordance with applicable laws and the state of current technology.
Last updated: July 2025